Privacy Policy

Mirrander Tour And Travelling Agency Privacy Policy

Effective Date: 16^th July 2024

Mirrander Tour And Travelling Agency is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in connection with the training services we provide. By using our website or participating in our training programmes, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information from you, such as your name, email address, phone number, and other identifying information when you register for our training programmes or interact with us through our website. This information is necessary to provide you with the requested services and to communicate with you effectively.

1.2 Payment Information: If you make payments for our training programmes, we may collect certain payment information, such as your credit card or other financial account details. We use secure payment processing services to handle these transactions, and we do not store or have access to your payment information.

1.3 Website Usage Information: When you visit our website, we may collect certain information about your usage patterns, including your IP address, browser type, operating system, and browsing activities. This information helps us analyze trends, administer the website, and improve our services.

2. Use of Information

2.1 We use the personal information we collect to:

• Provide and deliver our training programmes to you.
• Communicate with you about your training, account, or customer support.
• Process your payments for the training services.
• Respond to your inquiries and fulfill your requests.
• Send you relevant updates, newsletters, marketing communications, and promotional materials.
• Improve and personalize our training programmes, website, and user experience.
• Protect against fraudulent or unauthorized transactions and ensure the security of our users.

2.2 We may aggregate and anonymize non-personal information for statistical purposes or to improve our services. This information cannot be used to identify you personally.

3. Disclosure of Information

3.1 We may share your personal information with:

• Our instructors, trainers, and affiliated personnel who need the information to provide the training services.
• Service providers and business partners who assist us in delivering our services, such as payment processors, email marketing providers, and IT support.
• Legal and regulatory authorities if required by law or to protect our legal rights.
• Third parties in connection with a merger, acquisition, or sale of our company, provided that the recipient agrees to adhere to the terms of this Privacy Policy.

4. Data Retention and Security

4.1 We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

4.2 We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Choices

5.1 You can manage your communication preferences and opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly.

5.2 You may update, correct, or delete your personal information by contacting us using the information provided at the end of this Privacy Policy. However, please note that we may retain certain information as required by law or for legitimate business purposes.

6. Third-Party Links

6.1 Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.

7. Children’s Privacy

7.1 Our training programmes are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under the age of 16, we will promptly delete it. If you believe that we have any personal information from or about a child under the age of 16, please contact us using the information provided at the end of this Privacy Policy.

8. Changes to This Privacy Policy

8.1 We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. We will notify you of any material changes by posting the updated policy on our website or by sending you a notice directly.

9. Contact Us

9.1 If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Mirrander Tour And Travelling Agency, Johannesburg, Gauteng

Email: info@mirranderagency.co.za

By using our services or providing us with your information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.